Refund Policy
Last Updated: November 16, 2024
Quick Summary:
ResumeFlex evaluates refund requests on a case-by-case basis. We do not offer automatic refunds. Each request is carefully reviewed by our team based on specific circumstances and merit.
1. Refund Evaluation Process
When evaluating refund requests, we consider the following factors:
- •Technical issues that significantly impacted service usage
- •Account standing and usage history
- •Specific circumstances of the request
2. Non-Refundable Items
The following items are strictly non-refundable:
- Subscription payments
- Partial subscription periods
3. Subscription Cancellation
When you cancel your subscription:
Service Access
Continues until the end of current billing period
Future Billing
Automatically stops at period end
4. Exceptional Cases
In rare circumstances where a refund is approved, the decision is made by our management team after careful review of the specific situation and supporting evidence. Such cases are exceptional and should not be considered standard practice.
5. Contact Information
For any questions about our policy, please contact us:
6. Policy Changes
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of ResumeFlex after any modifications indicates your acceptance of the updated policy.
This policy is effective as of November 16, 2024