Privacy Policy
Last updated: July 2025
This Privacy Policy explains how ResumeFlex collects, uses, and protects your personal information when you use our AI-powered resume building service.
1. Information We Collect
Personal Information
- Name, email address, and contact information
- Resume content (work experience, education, skills)
- Payment information (processed securely by third parties)
- Account preferences and settings
Technical Information
- IP address and device information
- Browser type and usage patterns
- How you interact with our service
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide our resume building and AI optimization services
- Process payments and manage your account
- Send important service updates and notifications
- Improve our AI algorithms and service quality
- Provide customer support
- Comply with legal requirements
AI Improvement
We use anonymized resume content to improve our AI suggestions and recommendations. Your personal information is removed before using data for AI training.
3. Information Sharing
We share your information only in these situations:
- Service Providers: Payment processors, hosting services, and email providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: If we sell or transfer our business
- With Your Consent: When you explicitly agree to sharing
We never sell your personal information to third parties.
4. Data Security
We protect your information using:
- Encryption for data transmission and storage
- Secure servers and regular security updates
- Access controls and authentication
- Regular security assessments
Note: While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and keep your account information safe.
5. Data Retention
We keep your information for:
- Account Data: Until you delete your account
- Resume Content: Until you remove it or delete your account
- Payment Records: As required by law (typically 7 years)
- Usage Analytics: In anonymized form for service improvement
6. Your Privacy Rights
You have the right to:
- Access: View the personal information we have about you
- Update: Correct or update your information through your account
- Delete: Request deletion of your account and personal data
- Export: Download your resume data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at support@resumeflex.com
7. Cookies and Tracking
We use cookies for:
- Keeping you logged in
- Remembering your preferences
- Understanding how you use our service
- Improving our website performance
You can control cookies through your browser settings, but some features may not work properly if disabled.
8. Third-Party Services
We use trusted third-party services for payments, hosting, and analytics. These services have their own privacy policies. We're not responsible for their practices, so please review their policies.
9. International Users
Our servers are located in various countries, so your data may be processed outside India. We ensure appropriate protections are in place for international data transfers.
10. Age Restriction
Our service is for users 18 years and older. We don't knowingly collect information from anyone under 18.
11. Policy Changes
We may update this privacy policy occasionally. We'll notify you of significant changes via email or website notice. Your continued use means you accept the updated policy.
12. Contact Us
Questions about privacy or want to exercise your rights?
Email: support@resumeflex.com
Website: www.resumeflex.com
Your Consent
By using ResumeFlex, you agree to this privacy policy. We're committed to protecting your privacy while providing excellent service.